Last week we had the opportunity to surprise one of our patients and her mother, who just happened to also be her teacher, with one of our 2018 Teacher Appreciation awards.

We were extremely moved by Capri’s nomination and happy to surprise her and Gabrielle at Capri’s appointment as she was getting her braces off. What we didn’t know, as we were presenting the award, was that Gabrielle had a big surprise for us too!

Dr. Jeff has dedicated his career to changing the orthodontic experience. He has spent immeasurable time over the last 20 years furthering his knowledge, investing in and helping to create new technology, starting businesses to help more people afford treatment and lecturing around the world to help teach other orthodontists and elevate the profession as a whole.  He has also been steadfast in building a caring, compassionate team who genuinely shares the same bottom line of “being the best part of every patient’s day, every day.”

We strive to make the experience here comfortable, easy, fun and of the highest quality. Although we do this day in and day out, it is always exceptional to hear feedback from our patients. That’s exactly the gift that Gabrielle gave us in this eloquently written letter that brought everyone on the team to tears:

Screenshot-2018-05-17-09.48.59 Why we do what we do  - Braces and Invisalign in New London and East Lyme | Kozlowski Orthodontics

Thank you, Gabrielle, for sharing your wonderful feedback. It’s a great reminder of why we do what we do and we are so happy to have been part of this experience for Capri and your family!

With gratitude,

Dr. Jeff and the entire Kozlowski Orthodontics team

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